CareConnect Submission Failures

Incident Report for HealthLink Service Status

Resolved

This incident has been resolved.
Posted Apr 29, 2026 - 10:13 NZST

Update

We are continuing to monitor for any further issues.
Posted Apr 29, 2026 - 10:04 NZST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 29, 2026 - 10:03 NZST

Investigating

Customers will have issues submitting CareConnect forms
Posted Apr 29, 2026 - 09:59 NZST
This incident affected: New Zealand - HealthLink Smart Forms (HealthLink Smart Form - CareConnect eReferrals, HealthLink Smart Form - CareConnect eReferrals - Addendum).
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