HealthLink Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Australia - API Directory, Portal and RMSLite Services Operational
90 days ago
99.99 % uptime
Today
HealthLink API Directory Operational
90 days ago
100.0 % uptime
Today
HealthLink - AU Provider Directory (AUPD) Operational
90 days ago
100.0 % uptime
Today
My HealthLink Portal (AU) Operational
90 days ago
99.99 % uptime
Today
RMS Lite - All Australia Customers Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Application for ACT Approval to Prescribe Controlled Medicines Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Australian Hearing Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Banyule Community Health Operational
90 days ago
100.0 % uptime
Today
RMS Lite - DPV Community Health Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Northern NSW Local Health District services Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Northern Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
Australia - HealthLink Smart Forms Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Forms Homepage (AU) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Forms (AU) Operational
90 days ago
99.96 % uptime
Today
HealthLink Smart Form - ACT Public Outpatient and Community Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Application for ACT Approval to Prescribe Controlled Medicines Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Austin Health eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Banyule Community Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ccCHiP - Cardiometabolic Health in Psychosis Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Chris O'Brien Lifehouse Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Contact other health providers Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - DPV Community Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Eastern Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Head to Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Hearing Australia Medical Certificate Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Mercy Hospital for Women Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Monash Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - My Aged Care Referral Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - National Certificate of Capacity Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern NSW LHD – eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Certificate of Capacity Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals – Illawarra Shoalhaven LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals – South Eastern Sydney LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Western Sydney LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - PRP Diagnostic Imaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Refer / Contact other health providers Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Refer to Private Specialist Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ReturnToWorkSA Work Capacity Certificate Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - SA Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Spectrum Medical Imaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Tasmanian Health Service Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Tasmanian Mental Health and Alcohol and Other Drugs Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Transport for NSW Operational
90 days ago
99.98 % uptime
Today
HealthLink Smart Form - Werribee Mercy Hospital Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Central Coast LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Far West LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Update Referral/Addendum NSW Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Update Referral/Addendum Tasmania Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Medicare Mental Health (1800 595 212) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Western NSW LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Sydney LHD Women’s Health and RPA Hospital Services Operational
90 days ago
100.0 % uptime
Today
Australia - HealthLink Secure Messaging Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging (AU) Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - NSW Health Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - Queensland Health Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - Deliver Health Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - Health-Direct Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - Pathwest Pathology Operational
90 days ago
99.96 % uptime
Today
New Zealand - HealthLink Smart Forms Operational
90 days ago
99.97 % uptime
Today
HealthLink Smart Forms Homepage (NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Forms (NZ) Operational
90 days ago
99.96 % uptime
Today
HealthLink Smart Form - ACC - All Woundcare (Total Care Health) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACC Burn and Wound Care (Healthvision NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACC Secure Document Transfer Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Access Community Health Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Caseweaver Search Bar Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Form - COVID-19 PCR eOrdering Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ESR Notifiable Conditions Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Freedom Medical Alarm Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Immunisation Advisory Centre Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Influenza Like Illness NZ Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - New Injury Claim (ACC45) Operational
90 days ago
99.88 % uptime
Today
HealthLink Smart Form - NHI Lookup Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NPHO Primary Mental Health Operational
90 days ago
99.96 % uptime
Today
HealthLink Smart Form - St John Medical Alarm Service Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Status Management Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Veteran Affairs Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Work and Income Work Capacity Med Cert Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - New Zealand Familial Gastrointestinal Cancer Service Referral Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Auckland Tertiary Referrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - CareConnect eReferrals Operational
90 days ago
99.77 % uptime
Today
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Northern hub) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - CareConnect eReferrals - Addendum Operational
90 days ago
99.84 % uptime
Today
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Southern hub) Operational
90 days ago
99.93 % uptime
Today
New Zealand - HealthLink Secure Messaging Operational
90 days ago
99.97 % uptime
Today
HealthLink Secure Messaging (NZ) Operational
90 days ago
99.96 % uptime
Today
HealthLink NHI Lookup Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Deliver Health Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - Awanui Labs Operational
90 days ago
99.96 % uptime
Today
New Zealand - Health New Zealand Services Operational
90 days ago
99.98 % uptime
Today
HealthLink Smart Form - Capital and Coast DHB eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Hawke's Bay DHB eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Hutt Valley District eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northland Internal Referrals (not for in-patients) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northland DHB eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northland Paper Upload Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Wairarapa DHB eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink - Electronic Special Authority Operational
90 days ago
99.85 % uptime
Today
HealthLink Secure Messaging - AIR Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - ASPIRE Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Christchurch BreastScreening Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - HuttValley & MidCentral BreastScreening Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - NZCANCER Operational
90 days ago
99.96 % uptime
Today
HealthLink Workplace (NDHB Portal) Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Capital Coast DHB Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Hawkes Bay DHB Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Northland DHB Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Wairarapa DHB Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - NSS Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - National Enrollment Service (NES) Operational
90 days ago
100.0 % uptime
Today
New Zealand - Workplace, Portal & RMSLite Services Operational
90 days ago
99.99 % uptime
Today
My HealthLink Portal (NZ) Operational
90 days ago
99.99 % uptime
Today
My HealthLink Portal (ACC MX) Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Access Community Health Service Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Freedom Medical Alarm Operational
90 days ago
100.0 % uptime
Today
RMS Lite - St John Medical Alarm Service Operational
90 days ago
100.0 % uptime
Today
RMSLite - Total Care Health Service Operational
90 days ago
100.0 % uptime
Today
RMSLite - TRG Group Ltd Operational
90 days ago
100.0 % uptime
Today
ACC Claim eLodgement Portal Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure IT Gateway Operational
90 days ago
100.0 % uptime
Today
Genesis - PureCloud Operational
90 days ago
100.0 % uptime
Today
HealthLink Internal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 20, 2026

No incidents reported today.

May 19, 2026
Northland DHB eReferrals submission failures
Resolved - This incident has been resolved.
May 19, 14:32 NZST
Investigating - Customers will have issues submitting Northland DHB eReferrals form
May 19, 14:30 NZST
May 18, 2026
Forms & Messaging Outage - Across NZ & AU
Resolved - This incident has been resolved.
May 18, 18:43 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
May 18, 18:40 NZST
Update - We are continuing to investigate this issue.
May 18, 18:35 NZST
Update - We are continuing to investigate this issue.
May 18, 17:49 NZST
Investigating - Customer will be unable to send and receive messages and launch or submit forms.
May 18, 17:48 NZST
May 17, 2026
Transport for NSW - Schedule Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 15:49 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 00:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 11, 09:46 NZST
My Aged Care Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 01:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 18:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 15, 12:30 NZST
May 16, 2026
Electronic Special Authority (ESA) Outage
Resolved - This incident has been resolved.
May 16, 14:15 NZST
Investigating - Customers won’t be able to submit Electronic Special Authority.
May 16, 13:57 NZST
May 15, 2026
Electronic Special Authority (ESA) Outage
Resolved - This incident has been resolved.
May 15, 14:24 NZST
Investigating - Customers will face issues submitting Electronic Special Authority
May 15, 13:25 NZST
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Electronic Special Authority (ESA) Outage
Resolved - This incident has been resolved.
May 11, 14:37 NZST
Investigating - Customers won’t be able to submit Electronic Special Authority.
May 11, 13:10 NZST
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
CareConnect Submission Failures
Resolved - This incident has been resolved.
May 8, 11:10 NZST
Update - We are continuing to monitor for any further issues.
May 8, 11:10 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 11:09 NZST
Investigating - Customers will have issues submitting CareConnect forms
May 8, 10:39 NZST
May 7, 2026

No incidents reported.

May 6, 2026
NZ Female Pelvic Mesh Service (Southern hub)
Resolved - This incident has been resolved.
May 6, 14:12 NZST
Investigating - Customers will not be able to submit the form
May 6, 12:39 NZST
CareConnect Submission Failures
Resolved - This incident has been resolved.
May 6, 12:24 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 12:03 NZST
Investigating - Customers will have issues submitting CareConnect forms
May 6, 11:41 NZST
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