HealthLink Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Australia - API Directory, Portal and RMSLite Services Operational
90 days ago
99.97 % uptime
Today
HealthLink API Directory Operational
90 days ago
99.74 % uptime
Today
HealthLink - AU Provider Directory (AUPD) Operational
90 days ago
100.0 % uptime
Today
My HealthLink Portal (AU) Operational
90 days ago
99.99 % uptime
Today
RMS Lite - All Australia Customers Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Application for ACT Approval to Prescribe Controlled Medicines Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Australian Hearing Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Banyule Community Health Operational
90 days ago
100.0 % uptime
Today
RMS Lite - DPV Community Health Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Northern NSW Local Health District services Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Northern Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
Australia - HealthLink Smart Forms Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Forms Homepage (AU) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Forms (AU) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACT Public Outpatient and Community Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Application for ACT Approval to Prescribe Controlled Medicines Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Austin Health eReferrals Operational
90 days ago
99.83 % uptime
Today
HealthLink Smart Form - Banyule Community Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ccCHiP - Cardiometabolic Health in Psychosis Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Chris O'Brien Lifehouse Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Contact other health providers Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - DPV Community Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Eastern Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Head to Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Hearing Australia Medical Certificate Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Mercy Hospital for Women Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Monash Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - My Aged Care Referral Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - National Certificate of Capacity Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern NSW LHD – eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Certificate of Capacity Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals – Illawarra Shoalhaven LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals – South Eastern Sydney LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Western Sydney LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - PRP Diagnostic Imaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Refer / Contact other health providers Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Refer to Private Specialist Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ReturnToWorkSA Work Capacity Certificate Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - SA Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Spectrum Medical Imaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Tasmanian Health Service Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Tasmanian Mental Health and Alcohol and Other Drugs Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Transport for NSW Operational
90 days ago
99.9 % uptime
Today
HealthLink Smart Form - Werribee Mercy Hospital Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Central Coast LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Far West LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Update Referral/Addendum NSW Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Update Referral/Addendum Tasmania Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Medicare Mental Health (1800 595 212) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Western NSW LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Sydney LHD Women’s Health and RPA Hospital Services Operational
90 days ago
100.0 % uptime
Today
Australia - HealthLink Secure Messaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging (AU) Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - NSW Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Queensland Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Deliver Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Health-Direct Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Pathwest Pathology Operational
90 days ago
100.0 % uptime
Today
New Zealand - HealthLink Smart Forms Operational
90 days ago
99.96 % uptime
Today
HealthLink Smart Forms Homepage (NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Forms (NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACC - All Woundcare (Total Care Health) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACC Burn and Wound Care (Healthvision NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACC Secure Document Transfer Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Access Community Health Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Caseweaver Search Bar Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Form - COVID-19 PCR eOrdering Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ESR Notifiable Conditions Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Freedom Medical Alarm Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Immunisation Advisory Centre Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Influenza Like Illness NZ Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - New Injury Claim (ACC45) Operational
90 days ago
99.48 % uptime
Today
HealthLink Smart Form - NHI Lookup Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NPHO Primary Mental Health Operational
90 days ago
99.96 % uptime
Today
HealthLink Smart Form - St John Medical Alarm Service Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Status Management Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Veteran Affairs Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Work and Income Work Capacity Med Cert Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - New Zealand Familial Gastrointestinal Cancer Service Referral Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Auckland Tertiary Referrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - CareConnect eReferrals Operational
90 days ago
99.85 % uptime
Today
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Northern hub) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - CareConnect eReferrals - Addendum Operational
90 days ago
99.93 % uptime
Today
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Southern hub) Operational
90 days ago
100.0 % uptime
Today
New Zealand - HealthLink Secure Messaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging (NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink NHI Lookup Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Deliver Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Awanui Labs Operational
90 days ago
100.0 % uptime
Today
New Zealand - Health New Zealand Services Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Form - Capital and Coast DHB eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Hawke's Bay DHB eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Hutt Valley District eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northland Internal Referrals (not for in-patients) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northland DHB eReferrals Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Form - Northland Paper Upload Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Wairarapa DHB eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink - Electronic Special Authority Operational
90 days ago
99.97 % uptime
Today
HealthLink Secure Messaging - AIR Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - ASPIRE Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Christchurch BreastScreening Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - HuttValley & MidCentral BreastScreening Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - NZCANCER Operational
90 days ago
100.0 % uptime
Today
HealthLink Workplace (NDHB Portal) Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Capital Coast DHB Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Hawkes Bay DHB Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Northland DHB Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Wairarapa DHB Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - NSS Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - National Enrollment Service (NES) Operational
90 days ago
100.0 % uptime
Today
New Zealand - Workplace, Portal & RMSLite Services Operational
90 days ago
99.99 % uptime
Today
My HealthLink Portal (NZ) Operational
90 days ago
99.99 % uptime
Today
My HealthLink Portal (ACC MX) Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Access Community Health Service Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Freedom Medical Alarm Operational
90 days ago
100.0 % uptime
Today
RMS Lite - St John Medical Alarm Service Operational
90 days ago
100.0 % uptime
Today
RMSLite - Total Care Health Service Operational
90 days ago
100.0 % uptime
Today
RMSLite - TRG Group Ltd Operational
90 days ago
100.0 % uptime
Today
ACC Claim eLodgement Portal Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure IT Gateway Operational
90 days ago
100.0 % uptime
Today
Genesis - PureCloud Operational
90 days ago
100.0 % uptime
Today
HealthLink Internal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 30, 2026

No incidents reported today.

Apr 29, 2026
Chris O'Brien Lifehouse Services Maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 15:39 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 15:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 28, 22:13 NZST
CareConnect Submission Failures
Resolved - This incident has been resolved.
Apr 29, 15:38 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 15:28 NZST
Investigating - Customers will have issues submitting CareConnect forms
Apr 29, 15:22 NZST
CareConnect Submission Failures
Resolved - This incident has been resolved.
Apr 29, 10:13 NZST
Update - We are continuing to monitor for any further issues.
Apr 29, 10:04 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 10:03 NZST
Investigating - Customers will have issues submitting CareConnect forms
Apr 29, 09:59 NZST
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026
My Aged Care Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 26, 19:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 11:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 24, 15:40 NZST
Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Electronic Special Authority (ESA) Outage
Resolved - This incident has been resolved.
Apr 23, 16:17 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 16:08 NZST
Update - We are continuing to investigate this issue.
Apr 23, 15:40 NZST
Investigating - Customers won’t be able to submit Electronic Special Authority.
Apr 23, 15:39 NZST
Issues searching Organization in Care Select (New Zealand)
Resolved - This incident has been resolved.
Apr 23, 11:25 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 11:17 NZST
Update - We are continuing to investigate this issue.
Apr 23, 10:46 NZST
Investigating - Issues searching Organization in Care Select (New Zealand)
Apr 23, 10:45 NZST
Apr 22, 2026
Customers unable to login Healthlink Portal Australia
Resolved - This incident has been resolved.
Apr 22, 16:40 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 16:33 NZST
Investigating - We are currently investigating this issue.
Apr 22, 16:28 NZST
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Care Connect Submission Failures
Resolved - This incident has been resolved.
Apr 17, 11:04 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 09:41 NZST
Investigating - We are currently investigating this issue.
Apr 17, 08:28 NZST
Apr 16, 2026

No incidents reported.

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