All Systems Operational

Uptime over the past 90 days. View historical uptime.
Australia - API Directory, Portal and RMSLite Services Operational
HealthLink API Directory Operational
HealthLink - AU Provider Directory (AUPD) Operational
My HealthLink Portal (AU) Operational
RMS Lite - All Australia Customers Operational
RMS Lite - Application for ACT Approval to Prescribe Controlled Medicines Operational
RMS Lite - Australian Hearing Operational
RMS Lite - Banyule Community Health Operational
RMS Lite - DPV Community Health Operational
RMS Lite - Northern NSW Local Health District services Operational
RMS Lite - Northern Sydney Local Health District Services Operational
RMS Lite - Sydney Local Health District Services Operational
Australia - HealthLink Smart Forms Operational
HealthLink Smart Forms Homepage (AU) Operational
HealthLink Smart Forms (AU) Operational
HealthLink Smart Form - ACT Public Outpatient and Community Operational
HealthLink Smart Form - Application for ACT Approval to Prescribe Controlled Medicines Operational
HealthLink Smart Form - Austin Health eReferrals Operational
HealthLink Smart Form - Banyule Community Health Operational
HealthLink Smart Form - ccCHiP - Cardiometabolic Health in Psychosis Operational
HealthLink Smart Form - Chris O'Brien Lifehouse Services Operational
HealthLink Smart Form - Contact other health providers Operational
HealthLink Smart Form - DPV Community Health Operational
HealthLink Smart Form - Eastern Health Operational
HealthLink Smart Form - Head to Health Operational
HealthLink Smart Form - Hearing Australia Medical Certificate Operational
HealthLink Smart Form - Mercy Hospital for Women Operational
HealthLink Smart Form - Monash Health Operational
HealthLink Smart Form - My Aged Care Referral Operational
HealthLink Smart Form - National Certificate of Capacity Operational
HealthLink Smart Form - Northern NSW LHD – eReferrals Operational
HealthLink Smart Form - Northern Health Operational
HealthLink Smart Form - Northern Sydney Local Health District Services Operational
HealthLink Smart Form - NSW Certificate of Capacity Operational
HealthLink Smart Form - NSW Health Outpatient referrals – Illawarra Shoalhaven LHD Operational
HealthLink Smart Form - NSW Health Outpatient referrals – South Eastern Sydney LHD Operational
HealthLink Smart Form - NSW Health Outpatient referrals - Western Sydney LHD Operational
HealthLink Smart Form - PRP Diagnostic Imaging Operational
HealthLink Smart Form - Refer / Contact other health providers Operational
HealthLink Smart Form - Refer to Private Specialist Operational
HealthLink Smart Form - ReturnToWorkSA Work Capacity Certificate Operational
HealthLink Smart Form - SA Health Operational
HealthLink Smart Form - Spectrum Medical Imaging Operational
HealthLink Smart Form - Sydney LHD Aged Care, Allied Health and Community services Operational
HealthLink Smart Form - Tasmanian Health Service Operational
HealthLink Smart Form - Tasmanian Mental Health and Alcohol and Other Drugs Operational
HealthLink Smart Form - Transport for NSW Operational
HealthLink Smart Form - Werribee Mercy Hospital Operational
HealthLink Smart Form - NSW Health Outpatient referrals - Central Coast LHD Operational
HealthLink Smart Form - NSW Health Outpatient referrals - Far West LHD Operational
HealthLink Smart Form - Update Referral/Addendum NSW Health Operational
HealthLink Smart Form - Update Referral/Addendum Tasmania Operational
HealthLink Smart Form - Medicare Mental Health Operational
HealthLink Smart Form - NSW Health Outpatient referrals - Western NSW LHD Operational
HealthLink Smart Form - Sydney LHD Hospitals Services Operational
HealthLink Smart Form - Grampians Health Operational
HealthLink Smart Form - Advicon Imaging Operational
HealthLink Smart Form - WA Health Referrals Operational
HealthLink Smart Form - Update Referral/Addendum WA Health Operational
Australia - HealthLink Secure Messaging Operational
HealthLink Secure Messaging (AU) Operational
HealthLink Secure Messaging - NSW Health Operational
HealthLink Secure Messaging - Queensland Health Operational
HealthLink Secure Messaging - Deliver Health Operational
HealthLink Secure Messaging - Health-Direct Operational
HealthLink Secure Messaging - Pathwest Pathology Operational
HealthLink Secure Messaging - Smartsoft PracSuite Operational
HealthLink Secure Messaging - Magentus Gentu Operational
HealthLink Secure Messaging - Heidi Health Operational
HealthLink Secure Messaging - Bupa Health Services Operational
New Zealand - HealthLink Smart Forms Operational
HealthLink Smart Forms Homepage (NZ) Operational
HealthLink Smart Forms (NZ) Operational
HealthLink Smart Form - ACC - All Woundcare (Total Care Health) Operational
HealthLink Smart Form - ACC Burn and Wound Care (Healthvision NZ) Operational
HealthLink Smart Form - ACC Secure Document Transfer Operational
HealthLink Smart Form - Access Community Health Services Operational
HealthLink Smart Form - Caseweaver Search Bar Operational
HealthLink Smart Form - COVID-19 PCR eOrdering Operational
HealthLink Smart Form - ESR Notifiable Conditions Operational
HealthLink Smart Form - Freedom Medical Alarm Operational
HealthLink Smart Form - Immunisation Advisory Centre Operational
HealthLink Smart Form - Influenza Like Illness NZ Operational
HealthLink Smart Form - NHI Lookup Operational
HealthLink Smart Form - NPHO Primary Mental Health Operational
HealthLink Smart Form - St John Medical Alarm Service Operational
HealthLink Smart Form - Status Management Operational
HealthLink Smart Form - Veteran Affairs Operational
HealthLink Smart Form - Work and Income Work Capacity Med Cert Operational
HealthLink Smart Form - New Zealand Familial Gastrointestinal Cancer Service Referral Operational
HealthLink Smart Form - Auckland Tertiary Referrals Operational
HealthLink Smart Form - CareConnect eReferrals Operational
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Northern hub) Operational
HealthLink Smart Form - CareConnect eReferrals - Addendum Operational
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Southern hub) Operational
HealthLink Smart Form - NZTA Medical Certificate for Driver Licence (DL9) Operational
New Zealand - HealthLink Secure Messaging Operational
HealthLink Secure Messaging (NZ) Operational
HealthLink NHI Lookup Operational
HealthLink Secure Messaging - Deliver Health Operational
HealthLink Secure Messaging - Awanui Labs Operational
New Zealand - Health New Zealand Services Operational
HealthLink Smart Form - Capital and Coast DHB eReferrals Operational
HealthLink Smart Form - Hawke's Bay DHB eReferrals Operational
HealthLink Smart Form - Hutt Valley District eReferrals Operational
HealthLink Smart Form - Northland Internal Referrals (not for in-patients) Operational
HealthLink Smart Form - Northland DHB eReferrals Operational
HealthLink Smart Form - Northland Paper Upload Operational
HealthLink Smart Form - Wairarapa DHB eReferrals Operational
HealthLink - Electronic Special Authority Operational
HealthLink Secure Messaging - AIR Operational
HealthLink Secure Messaging - ASPIRE Operational
HealthLink Secure Messaging - Christchurch BreastScreening Operational
HealthLink Secure Messaging - HuttValley & MidCentral BreastScreening Operational
HealthLink Secure Messaging - NZCANCER Operational
HealthLink Workplace (NDHB Portal) Operational
RMS Lite - Capital Coast DHB Operational
RMS Lite - Hawkes Bay DHB Operational
RMS Lite - Northland DHB Operational
RMS Lite - Wairarapa DHB Operational
HealthLink Secure Messaging - NSS Operational
HealthLink Secure Messaging - National Enrollment Service (NES) Operational
New Zealand - Workplace, Portal & RMSLite Services Operational
My HealthLink Portal (NZ) Operational
My HealthLink Portal (ACC MX) Operational
RMS Lite - Access Community Health Service Operational
RMS Lite - Freedom Medical Alarm Operational
RMS Lite - St John Medical Alarm Service Operational
RMSLite - Total Care Health Service Operational
RMSLite - TRG Group Ltd Operational
HealthLink Secure IT Gateway Operational
Genesis - PureCloud Operational
HealthLink - Health Secure Digital Certificate Issuance (Digi Cert) Operational
Testing Purpose only - Please don't subscribe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 30, 2026

No incidents reported today.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

NSW Health Forms Submission Outage
Resolved - Incident resolved.
Oct 23, 13:00 NZDT
Update - We are continuing to investigate this issue.
Oct 22, 16:18 NZDT
Update - We are continuing to investigate this issue.
Oct 22, 16:17 NZDT
Investigating - Customers will experience issues submitting the affected forms.
Oct 22, 14:15 NZDT

Oct 22, 2026

Oct 21, 2026

No incidents reported.

Oct 20, 2026

St John Form Submission Issue
Resolved - The issue has been resolved now.
Oct 20, 11:13 NZDT
Identified - The issue has been rectified.
Oct 20, 11:13 NZDT
Investigating - Customers will be unable to submit St John Form
Oct 20, 11:02 NZDT

Oct 19, 2026

My Aged Care Scheduled Maintenance
Update - The scheduled maintenance has been completed.
Oct 19, 09:56 NZDT
Completed - The scheduled maintenance has been completed.
Oct 19, 09:55 NZDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 18, 16:15 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 13:30 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 18, 13:03 NZDT

Oct 18, 2026

My Aged Care Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 11:44 NZDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 18, 11:43 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 15:00 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 9, 13:57 NZDT
Enterprise Messaging and RMSLite Forms Submission Impacted - Across AU
Resolved - Issue is now resolved
Oct 18, 11:15 NZDT
Investigating - Customer will be unable to submit forms and send messages.
Oct 18, 11:06 NZDT

Oct 17, 2026

Oct 16, 2026

St John RMSLite Outage
Resolved - Incident resolved.
Oct 16, 13:15 NZDT
Monitoring - We are monitoring the issue
Oct 16, 12:06 NZDT
Identified - We have identified and rectified the issue
Oct 16, 12:06 NZDT
Investigating - St John's RMSLite users will have issues accessing the website
Oct 16, 11:20 NZDT
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