All Systems Operational

Uptime over the past 90 days. View historical uptime.
Australia - API Directory, Portal and RMSLite Services Operational
HealthLink API Directory Operational
HealthLink - AU Provider Directory (AUPD) Operational
My HealthLink Portal (AU) Operational
RMS Lite - All Australia Customers Operational
RMS Lite - Application for ACT Approval to Prescribe Controlled Medicines Operational
RMS Lite - Australian Hearing Operational
RMS Lite - Banyule Community Health Operational
RMS Lite - DPV Community Health Operational
RMS Lite - Northern NSW Local Health District services Operational
RMS Lite - Northern Sydney Local Health District Services Operational
RMS Lite - Sydney Local Health District Services Operational
Australia - HealthLink Smart Forms Operational
HealthLink Smart Forms Homepage (AU) Operational
HealthLink Smart Forms (AU) Operational
HealthLink Smart Form - ACT Public Outpatient and Community Operational
HealthLink Smart Form - Application for ACT Approval to Prescribe Controlled Medicines Operational
HealthLink Smart Form - Austin Health eReferrals Operational
HealthLink Smart Form - Banyule Community Health Operational
HealthLink Smart Form - ccCHiP - Cardiometabolic Health in Psychosis Operational
HealthLink Smart Form - Chris O'Brien Lifehouse Services Operational
HealthLink Smart Form - Contact other health providers Operational
HealthLink Smart Form - DPV Community Health Operational
HealthLink Smart Form - Eastern Health Operational
HealthLink Smart Form - Head to Health Operational
HealthLink Smart Form - Hearing Australia Medical Certificate Operational
HealthLink Smart Form - Mercy Hospital for Women Operational
HealthLink Smart Form - Monash Health Operational
HealthLink Smart Form - My Aged Care Referral Operational
HealthLink Smart Form - National Certificate of Capacity Operational
HealthLink Smart Form - Northern NSW LHD – eReferrals Operational
HealthLink Smart Form - Northern Health Operational
HealthLink Smart Form - Northern Sydney Local Health District Services Operational
HealthLink Smart Form - NSW Certificate of Capacity Operational
HealthLink Smart Form - NSW Health Outpatient referrals – Illawarra Shoalhaven LHD Operational
HealthLink Smart Form - NSW Health Outpatient referrals – South Eastern Sydney LHD Operational
HealthLink Smart Form - NSW Health Outpatient referrals - Western Sydney LHD Operational
HealthLink Smart Form - PRP Diagnostic Imaging Operational
HealthLink Smart Form - Refer / Contact other health providers Operational
HealthLink Smart Form - Refer to Private Specialist Operational
HealthLink Smart Form - ReturnToWorkSA Work Capacity Certificate Operational
HealthLink Smart Form - SA Health Operational
HealthLink Smart Form - Spectrum Medical Imaging Operational
HealthLink Smart Form - Sydney Local Health District Services Operational
HealthLink Smart Form - Tasmanian Health Service Operational
HealthLink Smart Form - Tasmanian Mental Health and Alcohol and Other Drugs Operational
HealthLink Smart Form - Transport for NSW Operational
HealthLink Smart Form - Werribee Mercy Hospital Operational
HealthLink Smart Form - NSW Health Outpatient referrals - Central Coast LHD Operational
HealthLink Smart Form - NSW Health Outpatient referrals - Far West LHD Operational
HealthLink Smart Form - Update Referral/Addendum NSW Health Operational
HealthLink Smart Form - Update Referral/Addendum Tasmania Operational
HealthLink Smart Form - Medicare Mental Health (1800 595 212) Operational
HealthLink Smart Form - NSW Health Outpatient referrals - Western NSW LHD Operational
HealthLink Smart Form - Sydney LHD Women’s Health and RPA Hospital Services Operational
HealthLink Smart Form - Grampians Health Operational
Australia - HealthLink Secure Messaging Operational
HealthLink Secure Messaging (AU) Operational
HealthLink Secure Messaging - NSW Health Operational
HealthLink Secure Messaging - Queensland Health Operational
HealthLink Secure Messaging - Deliver Health Operational
HealthLink Secure Messaging - Health-Direct Operational
HealthLink Secure Messaging - Pathwest Pathology Operational
New Zealand - HealthLink Smart Forms Operational
HealthLink Smart Forms Homepage (NZ) Operational
HealthLink Smart Forms (NZ) Operational
HealthLink Smart Form - ACC - All Woundcare (Total Care Health) Operational
HealthLink Smart Form - ACC Burn and Wound Care (Healthvision NZ) Operational
HealthLink Smart Form - ACC Secure Document Transfer Operational
HealthLink Smart Form - Access Community Health Services Operational
HealthLink Smart Form - Caseweaver Search Bar Operational
HealthLink Smart Form - COVID-19 PCR eOrdering Operational
HealthLink Smart Form - ESR Notifiable Conditions Operational
HealthLink Smart Form - Freedom Medical Alarm Operational
HealthLink Smart Form - Immunisation Advisory Centre Operational
HealthLink Smart Form - Influenza Like Illness NZ Operational
HealthLink Smart Form - New Injury Claim (ACC45) Operational
HealthLink Smart Form - NHI Lookup Operational
HealthLink Smart Form - NPHO Primary Mental Health Operational
HealthLink Smart Form - St John Medical Alarm Service Operational
HealthLink Smart Form - Status Management Operational
HealthLink Smart Form - Veteran Affairs Operational
HealthLink Smart Form - Work and Income Work Capacity Med Cert Operational
HealthLink Smart Form - New Zealand Familial Gastrointestinal Cancer Service Referral Operational
HealthLink Smart Form - Auckland Tertiary Referrals Operational
HealthLink Smart Form - CareConnect eReferrals Operational
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Northern hub) Operational
HealthLink Smart Form - CareConnect eReferrals - Addendum Operational
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Southern hub) Operational
New Zealand - HealthLink Secure Messaging Operational
HealthLink Secure Messaging (NZ) Operational
HealthLink NHI Lookup Operational
HealthLink Secure Messaging - Deliver Health Operational
HealthLink Secure Messaging - Awanui Labs Operational
New Zealand - Health New Zealand Services Operational
HealthLink Smart Form - Capital and Coast DHB eReferrals Operational
HealthLink Smart Form - Hawke's Bay DHB eReferrals Operational
HealthLink Smart Form - Hutt Valley District eReferrals Operational
HealthLink Smart Form - Northland Internal Referrals (not for in-patients) Operational
HealthLink Smart Form - Northland DHB eReferrals Operational
HealthLink Smart Form - Northland Paper Upload Operational
HealthLink Smart Form - Wairarapa DHB eReferrals Operational
HealthLink - Electronic Special Authority Operational
HealthLink Secure Messaging - AIR Operational
HealthLink Secure Messaging - ASPIRE Operational
HealthLink Secure Messaging - Christchurch BreastScreening Operational
HealthLink Secure Messaging - HuttValley & MidCentral BreastScreening Operational
HealthLink Secure Messaging - NZCANCER Operational
HealthLink Workplace (NDHB Portal) Operational
RMS Lite - Capital Coast DHB Operational
RMS Lite - Hawkes Bay DHB Operational
RMS Lite - Northland DHB Operational
RMS Lite - Wairarapa DHB Operational
HealthLink Secure Messaging - NSS Operational
HealthLink Secure Messaging - National Enrollment Service (NES) Operational
New Zealand - Workplace, Portal & RMSLite Services Operational
My HealthLink Portal (NZ) Operational
My HealthLink Portal (ACC MX) Operational
RMS Lite - Access Community Health Service Operational
RMS Lite - Freedom Medical Alarm Operational
RMS Lite - St John Medical Alarm Service Operational
RMSLite - Total Care Health Service Operational
RMSLite - TRG Group Ltd Operational
HealthLink Secure IT Gateway Operational
Genesis - PureCloud Operational
HealthLink - Health Secure Digital Certificate Issuance (Digi Cert) Operational
Testing Purpose only - Please don't subscribe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 13, 2026

No incidents reported today.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

NZ - CareSelect Outage
Resolved - This issue is now resolved.
Sep 7, 10:36 NZST
Identified - The issue is identified and fix is being implemented.
Sep 7, 10:27 NZST
Investigating - Customers are unable to Launch the CareSelect forms.
Sep 7, 10:17 NZST

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

AU Portal Outage
Resolved - A fix has been implemented.
There were SQL locks which caused the issue.
Sep 4, 16:59 NZST
Identified - There were SQL locks which caused the issue.
A fix has been implemented.
Sep 4, 16:59 NZST
Investigating - Customers unable to login to the AUPORTAL
Sep 4, 16:58 NZST

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Electronic Special Authority Outage
Resolved - This incident has been resolved.
Sep 1, 09:33 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 09:32 NZST
Investigating - Customers will have issues submitting Electronic Special Authority.
Sep 1, 08:31 NZST

Aug 31, 2026

AU Portal Outage
Resolved - There were SQL locks which caused the issue.
Aug 31, 18:18 NZST
Monitoring - A fix has been implemented.
Aug 31, 18:18 NZST
Investigating - Customers unable to login to the AUPORTAL
Aug 31, 18:14 NZST
Electronic Special Authority Outage
Resolved - Incident resolved.
Aug 31, 11:16 NZST
Monitoring - MOH has confirmed that there was an issue on their end which requires the restart Router.
Aug 31, 10:37 NZST
Investigating - Customers will have issues submitting Electronic Special Authority.
Aug 31, 10:07 NZST

Aug 30, 2026

No incidents reported.

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