Electronic Special Authority (ESA) Outage

Incident Report for HealthLink Service Status

Resolved

This incident has been resolved.
Posted Apr 23, 2026 - 16:17 NZST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 23, 2026 - 16:08 NZST

Update

We are continuing to investigate this issue.
Posted Apr 23, 2026 - 15:40 NZST

Investigating

Customers won’t be able to submit Electronic Special Authority.
Posted Apr 23, 2026 - 15:39 NZST
This incident affected: New Zealand - Health New Zealand Services (HealthLink - Electronic Special Authority).