My Aged Care Submission Failures

Incident Report for HealthLink Service Status

Resolved

This incident has been resolved.
Posted Jan 23, 2026 - 16:37 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 23, 2026 - 15:48 NZDT

Investigating

Customers will be unable to submit My Aged Care HealthLink Smartforms
Posted Jan 23, 2026 - 15:44 NZDT
This incident affected: Australia - HealthLink Smart Forms (HealthLink Smart Form - My Aged Care Referral).