HealthLink Service Status

All Systems Operational

Australia - API Directory, Portal and RMSLite Services Operational
90 days ago
99.97 % uptime
Today
HealthLink API Directory Operational
90 days ago
99.82 % uptime
Today
HealthLink - AU Provider Directory (AUPD) Operational
90 days ago
100.0 % uptime
Today
My HealthLink Portal (AU) Operational
90 days ago
99.85 % uptime
Today
RMS Lite - All Australia Customers Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Application for ACT Approval to Prescribe Controlled Medicines Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Australian Hearing Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Banyule Community Health Operational
90 days ago
100.0 % uptime
Today
RMS Lite - DPV Community Health Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Northern NSW Local Health District services Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Northern Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
Australia - HealthLink Smart Forms Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Forms Homepage (AU) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Forms (AU) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACT Public Outpatient and Community Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Application for ACT Approval to Prescribe Controlled Medicines Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Austin Health eReferrals Operational
90 days ago
99.94 % uptime
Today
HealthLink Smart Form - Banyule Community Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ccCHiP - Cardiometabolic Health in Psychosis Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Chris O'Brien Lifehouse Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Contact other health providers Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - DPV Community Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Eastern Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Head to Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Hearing Australia Medical Certificate Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Mercy Hospital for Women Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Monash Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - My Aged Care Referral Operational
90 days ago
99.87 % uptime
Today
HealthLink Smart Form - National Certificate of Capacity Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern NSW LHD – eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Certificate of Capacity Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals – Illawarra Shoalhaven LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals – South Eastern Sydney LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Western Sydney LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - PRP Diagnostic Imaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Refer / Contact other health providers Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Refer to Private Specialist Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ReturnToWorkSA Work Capacity Certificate Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - SA Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Spectrum Medical Imaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Tasmanian Health Service Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Tasmanian Mental Health and Alcohol and Other Drugs Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Transport for NSW Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Werribee Mercy Hospital Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Central Coast LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Far West LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Update Referral/Addendum NSW Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Update Referral/Addendum Tasmania Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Medicare Mental Health (1800 595 212) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Western NSW LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Sydney LHD Women’s Health and RPA Hospital Services Operational
90 days ago
100.0 % uptime
Today
Australia - HealthLink Secure Messaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging (AU) Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - NSW Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Queensland Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Deliver Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Health-Direct Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Pathwest Pathology Operational
90 days ago
100.0 % uptime
Today
New Zealand - HealthLink Smart Forms Operational
90 days ago
99.89 % uptime
Today
HealthLink Smart Forms Homepage (NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Forms (NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACC - All Woundcare (Total Care Health) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACC Burn and Wound Care (Healthvision NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACC Secure Document Transfer Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Access Community Health Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Caseweaver Search Bar Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - COVID-19 PCR eOrdering Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ESR Notifiable Conditions Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Freedom Medical Alarm Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Immunisation Advisory Centre Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Influenza Like Illness NZ Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - New Injury Claim (ACC45) Operational
90 days ago
99.45 % uptime
Today
HealthLink Smart Form - NHI Lookup Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NPHO Primary Mental Health Operational
90 days ago
99.81 % uptime
Today
HealthLink Smart Form - St John Medical Alarm Service Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Status Management Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Veteran Affairs Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Work and Income Work Capacity Med Cert Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - New Zealand Familial Gastrointestinal Cancer Service Referral Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Auckland Tertiary Referrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - CareConnect eReferrals Operational
90 days ago
98.23 % uptime
Today
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Northern hub) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - CareConnect eReferrals - Addendum Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Southern hub) Operational
90 days ago
100.0 % uptime
Today
New Zealand - HealthLink Secure Messaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging (NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink NHI Lookup Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Deliver Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Awanui Labs Operational
90 days ago
100.0 % uptime
Today
New Zealand - Health New Zealand Services Operational
90 days ago
99.98 % uptime
Today
HealthLink Smart Form - Capital and Coast DHB eReferrals Operational
90 days ago
99.95 % uptime
Today
HealthLink Smart Form - Hawke's Bay DHB eReferrals Operational
90 days ago
99.98 % uptime
Today
HealthLink Smart Form - Hutt Valley District eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northland Internal Referrals (not for in-patients) Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Form - Northland DHB eReferrals Operational
90 days ago
99.98 % uptime
Today
HealthLink Smart Form - Northland Paper Upload Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Wairarapa DHB eReferrals Operational
90 days ago
99.98 % uptime
Today
HealthLink - Electronic Special Authority Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - AIR Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - ASPIRE Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Christchurch BreastScreening Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - HuttValley & MidCentral BreastScreening Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - NZCANCER Operational
90 days ago
100.0 % uptime
Today
HealthLink Workplace (NDHB Portal) Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Capital Coast DHB Operational
90 days ago
99.98 % uptime
Today
RMS Lite - Hawkes Bay DHB Operational
90 days ago
99.98 % uptime
Today
RMS Lite - Northland DHB Operational
90 days ago
99.98 % uptime
Today
RMS Lite - Wairarapa DHB Operational
90 days ago
99.98 % uptime
Today
HealthLink Secure Messaging - NSS Operational
90 days ago
99.91 % uptime
Today
HealthLink Secure Messaging - National Enrollment Service (NES) Operational
90 days ago
99.99 % uptime
Today
New Zealand - Workplace, Portal & RMSLite Services Operational
90 days ago
99.99 % uptime
Today
My HealthLink Portal (NZ) Operational
90 days ago
99.98 % uptime
Today
My HealthLink Portal (ACC MX) Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Access Community Health Service Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Freedom Medical Alarm Operational
90 days ago
100.0 % uptime
Today
RMS Lite - St John Medical Alarm Service Operational
90 days ago
100.0 % uptime
Today
RMSLite - Total Care Health Service Operational
90 days ago
100.0 % uptime
Today
RMSLite - TRG Group Ltd Operational
90 days ago
100.0 % uptime
Today
ACC Claim eLodgement Portal Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure IT Gateway Operational
90 days ago
100.0 % uptime
Today
Genesis - PureCloud Operational
90 days ago
100.0 % uptime
Today
HealthLink Internal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 29, 2026
Resolved - This incident has been resolved.
Jan 29, 08:28 NZDT
Update - Customers will have issues submitting CareConnect forms
Jan 28, 14:22 NZDT
Investigating - CareConnect Submission Outage
Jan 28, 14:15 NZDT
Jan 28, 2026
Jan 27, 2026
Resolved - This incident has been resolved.
Jan 27, 11:29 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 27, 11:23 NZDT
Investigating - Customers will have issues submitting CareConnect forms
Jan 27, 11:05 NZDT
Resolved - This incident has been resolved.
Jan 27, 10:03 NZDT
Investigating - Customers will have issues submitting Northland DHB eReferrals form
Jan 27, 09:53 NZDT
Jan 26, 2026

No incidents reported.

Jan 25, 2026
Completed - The scheduled maintenance has been completed.
Jan 25, 19:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 11:00 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 19, 09:27 NZDT
Jan 24, 2026

No incidents reported.

Jan 23, 2026
Resolved - This incident has been resolved.
Jan 23, 16:37 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 15:48 NZDT
Investigating - Customers will be unable to submit My Aged Care HealthLink Smartforms
Jan 23, 15:44 NZDT
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026
Resolved - This incident has been resolved.
Jan 18, 08:17 NZDT
Investigating - We are currently investigating this issue.
Jan 18, 08:05 NZDT
Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.